Oxglow Information Center

Privacy Policy

Last updated: June 2025

Information We Collect

We collect information to provide better services to our users:

• Account Information: Name, email, phone number, profile photo
• Transaction Information: listings history, contact methods, payment options
• Device Information: IP address, browser type, operating system
• Location Data: Approximate location based on IP or GPS

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience
• Process transactions and send notifications
• Detect and prevent fraud
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors to complete transactions
• Law enforcement when required by law
• Service providers who assist our operations

Stay Safe on Oxglow

Meeting Safely

• 🛡️ Meet in public places - Choose busy, well-lit locations
• 👥 Bring a friend - Especially for high-value transactions
• 📱 Inform someone - Let a friend/family member know your plans
• ⏰ Meet during daylight - Whenever possible
• 🚗 Check the item thoroughly - Before completing payment

Online Safety

• 🔒 Avoid Advance Payment - Only pay after inspecting product/services.
• 🔒 Payment Options - Choose offline payment when satisfied with product/service.
• 🔒 Use Oxglow Messaging - Keep communication on our platform
• 🚩 Report suspicious activity - Use the "Report" button
• 💰 Use Oxglow Payments - If necessary, for purchase protection
• 📵 Avoid sharing personal info - Like home address or ID numbers

Avoiding Fraud on Oxglow

Common Scams to Watch For

• 🚩 Low price scams: When price is very low, verify first and inspect products.
• 💰 Fake payment confirmations: Scammers send fake screenshots
• 📦 Non-existent items: Seller disappears after payment
• 💳 Overpayment scams: Buyer sends extra money and asks for refund
• 📱 Phishing attempts: Fake Oxglow emails/texts asking for login
• 🏠 Rental scams: Fake property listings with stolen photos
• 🎟️ Fake tickets: Counterfeit event tickets

Red Flags

• 🚩 Seller/buyer refuses to meet in person
• 🚩 Unusually high or low prices
• 🚩 Always be cautious of deals that seem too good to be true.
• 🚩 Requests payment via a different account name
• 🚩 Pressure to complete transaction quickly
• 🚩 Prices significantly below market value
• 🚩 Poor quality or stolen photos in listings

Protect Yourself

• ✅ Check seller/buyer ratings and reviews
• ✅ Look for the "Verified" badge
• ✅ Use Oxglow's secure payment system if necessary
• ✅ Trust your instincts - if it seems too good to be true, it probably is

Terms of Service

Last updated: June 2025

1. Account Responsibilities

• You must be at least 18 years old to use Oxglow
• You are responsible for maintaining account security
• You may not create multiple accounts without permission

2. Prohibited Items

You may not list:

• Counterfeit or replica items
• Weapons, ammunition, or explosives
• Drugs, drug paraphernalia, or pharmaceuticals
• Adult content or services
• Stolen property
• Items that violate intellectual property rights

3. Transaction Guidelines

• Sellers must accurately describe items
• Buyers must pay promptly for purchased items
• Oxglow may mediate disputes but is not liable for transactions

4. Termination

We may suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Shipping Policy

Seller Responsibilities

• 📦 Clearly indicate shop / office or meeting place for transaction
• 📦 Clearly state shipping options in your listing
• ⏱️ Ship items within the timeframe specified
• 📝 Provide bus number or tracking information when available
• 🛡️ Package items securely to prevent damage

Buyer Responsibilities

• 🏠 Agree and verify meeting place for transaction (offline mode)
• 📦 Inspect items or packages before making a purchase / payment
• 🏠 Provide accurate shipping address
• 📱 Be available to receive deliveries
• 🔍 Inspect packages upon delivery
• 📸 Document any product / service damage immediately
• 📸 Report any fradulent activities on time